PowerShell Genie
🔴 Incident Mission 1 · Beginner · ~20 minutes
The Stopped Service
🎫 Incident Ticket #INC-2041
- Reported by
- Help Desk (3 user reports)
- Priority
- High
- Summary
- Administrators cannot establish remote PowerShell sessions to
WEB01.Enter-PSSession -ComputerName WEB01fails with "connection refused." The server itself is up (ping responds), but remote management is unavailable. - Your task
- Find the cause, collect evidence, fix it, and produce an incident report.
Simulated environment — fictional server, no real systems affected.
Investigation Terminal
This is a simulated PowerShell session on WEB01. Try Get-Service to start.
PS>
📋 Incident Report
Genie guide
Read the incident ticket, then investigate in the terminal. Collect evidence, fix the service, and write your incident report.
Genie guideThe Stopped Service
Simulated environment — fictional server, no real systems affected.
Reading 1 of 9 sections
Error decoder
Paste the red text. The decoder names the kind of error it is and points at the lesson that fixes it. It never runs your code, and decoding happens entirely in your browser — your pasted error is never sent anywhere.